Privacy Policy

1. Data Controller

Entity: Gestelar

VAT Number: 197 559 808

Address: Rua Dr. José Francisco Tello Queiroz, Lote 2, Loja O, 8600-707 Lagos, Portugal

Email: info@gestelar.com

Phone: +351 964 114 470

2. Personal Data Collected

This website is essentially informational and does not collect personal data automatically. The only personal data we may receive are those voluntarily sent to us by users via email or phone, namely: name, email address, phone number and message content.

3. Purpose of Processing

Personal data voluntarily provided are used exclusively to:

• Respond to information or contact requests;
• Communicate within the scope of providing our services;
• Manage the business relationship with clients and prospective clients.

4. Legal Basis for Processing

The processing of personal data is based on the data subject's consent (when contacting us voluntarily) and on the execution of pre-contractual or contractual measures, under Article 6 of the General Data Protection Regulation (GDPR — EU Regulation 2016/679).

5. Data Retention Period

Personal data provided by email or phone are retained for the time necessary for the purpose of the communication and for managing the business relationship with the client. Emails and correspondence may be kept for communication history purposes, for the legally required period or as long as necessary for the purposes for which they were collected.

6. Data Subject Rights

Under GDPR, users have the following rights:

• Right of access — obtain confirmation that your data are being processed and access them;
• Right to rectification — request correction of inaccurate or incomplete data;
• Right to erasure — request deletion of your personal data;
• Right to restriction of processing — request restriction of data processing;
• Right to data portability — receive your data in a structured, commonly used format;
• Right to object — object to the processing of your personal data.

7. How to Exercise Your Rights

To exercise any of the rights above, contact us via info@gestelar.com or by post to the address above. We will respond within a maximum period of 30 days.

8. Third-Party Services

This website is hosted on the Lovable platform (lovable.dev). Hosting implies that website access data (such as IP address) may be processed by the hosting provider's servers solely for website operation purposes.

We do not use analytics, tracking, advertising or any other third-party service that collects visitors' personal data.

9. Supervisory Authority

If you believe that the processing of your personal data violates GDPR, you have the right to lodge a complaint with the competent supervisory authority in Portugal:

Comissão Nacional de Proteção de Dados (CNPD)

Rua de São Bento, n.º 148, 3.º, 1200-821 Lisboa, Portugal

Website: www.cnpd.pt